5 Signs That Your Merchant Services Are Working Against You

5 Signs That Your Merchant Services Are Working Against You

If you’re running a business and need to start accepting credit card payments, then you may have heard of merchant services. These companies help businesses take debit and credit card payments online. There are many things to consider when choosing a merchant services provider. These include cost, support and service.

SpotOn Products

SpotOn is a merchant services provider that provides tools and software to help businesses with payments, marketing, reviews management, and loyalty programs. The company aims to bring the merchant services industry into the future with its software and customer engagement platform. SpotOn offers a range of products, from an all-in-one POS system to payment processing and a restaurant-specific POS. These systems are designed to meet a variety of business needs and can be customized to fit specific requirements.

Bridge Payment Solutions

Bridge Payment Solutions is a full-stack merchant services provider that provides access to multiple credit and debit card processors through a single integration system. They offer access to many payment processing companies including First Data, TSYS, Mercury, Chase Paymentech, Vantiv, WorldPay, Heartland Payments, Elavon, Global Payments, and more. They offer 24/7 technical support and a dedicated account manager. They have a solid reputation for customer service, and their website has contact information listed so you can get in touch with them if you have any questions. Their business model is very similar to payday lenders, in that they provide small-dollar installment loans to people who need them most. The problem is that they often charge very high interest rates, and they don’t vet borrowers as thoroughly as traditional lenders do.

Evo Payments

Evo Payments is a worldwide processor, offering payment acceptance services in over 50 countries and 150 currencies. It also provides marketing solutions, cash advances, and security and fraud prevention. It’s not easy to get a clear picture of what you’re getting with Evo, as the company doesn’t provide much product or pricing information on its website. And its business model relies on a large network of third-party independent sales organizations, sales agents and developers that vary greatly in terms of pricing, contract terms and product offerings. A lot of negative customer reviews have surfaced online, including complaints about steep cancellation fees, held payments and hidden charges. This doesn’t bode well for Evo.

Worldpay From FIS

As one of the largest merchant services providers, Worldpay from FIS offers a wide range of payment solutions. It can help you accept payments through POS terminals, virtual terminals and online payment gateways. In addition, it can help you process transactions through digital wallets and mobile payments. This is a great way to get your customers more involved in the transaction and to increase conversions. However, as a legacy processor, Worldpay might not be the best option for smaller businesses. Its “take it or leave it” approach to sales, contracts and billing may not be suitable for these types of businesses. A recent spinoff announced by FIS could signal that the company is looking to separate itself from its merchant services business. Much of which is made up of Worldpay, it plans to complete the separation in the next 12 months.

Payment Logistics

Whether you’re a retailer or logistics company, a payment processor helps make sure your credit card transactions go through smoothly. These companies verify the credit card number, transmit it to the issuing bank and process it for you. For example, if a customer buys something online with their credit card, they’ll send their information to payment logistics and the CIB will verify that it’s valid. If the CIB approves the transaction, payment logistics will then transfer the funds from the issuing bank to your merchant account. This might sound complicated, but it’s a necessary part of doing business today. Without it, your business would be left in the dark — and you’d be missing out on many benefits of digital payments, including faster collections, greater efficiency and improved accuracy.

The Cost Of Technology: Analyzing Your Monthly Tech Spend To Keep Your Business Running Smoothly 

Your business budgets must take into account many different costs, from hardware to software to payment processing fees. Understanding what these costs are can help you stay within your budget and still make the most of your business.  

Cash Register/POS Terminal Costs 

While a cash register may seem like an attractive option for small businesses, they can be costly to run. This is especially true if your business processes a large volume of sales. However, a POS system can help you keep your restaurant or shop running smoothly and efficiently by providing you with a number of important functions that a cash register can’t offer. For example, a point of sale (POS) system can be used to track inventory and manage staff. It can also integrate with e-commerce platforms to streamline your online and offline sales and marketing efforts. It also allows you to accept digital payments in-person or online. 

Timekeeping/Scheduling System Costs 

Timekeeping/scheduling systems are an important part of running and planning your business. They track and record employee time, including overtime hours. Typically, they interface with existing time clocks and allow employees to log in via web browser or mobile app. Some also integrate with payroll or HR software and transfer data electronically. Timekeeping systems are an affordable option that saves your business money in the long run by reducing payroll errors and minimizing buddy punching (when employees round up their punches). These systems also eliminate hours padding, which can cost businesses hundreds of dollars each year. 

Credit Card Processing Costs 

If you run a restaurant or hospitality business, then accepting credit card payments is likely essential to running your company. However, the fees associated with processing payments can be a major drag on your bottom line. The credit card processing fees that you will pay depend on a variety of factors, including your business type, location, and processing method. These costs are often hidden and can be a source of frustration for a lot of businesses. The most common fees you can expect to pay are interchange rates and assessment fees. These fees are set by the card networks (Visa, Mastercard, Discover, and American Express) and go to the issuing banks to cover the risk. 

Website Services Costs 

Website services costs are one of the important aspects to take into consideration when running/planning your business. These costs include domain registration and web hosting plans, tech support, design, and marketing strategies. Keeping up with these elements can help your website function smoothly and drive more traffic. However, they can also be time-consuming and require a lot of effort.  If you’re on a budget, consider DIY design options. These include using free or premium website builders and tools. On the other hand, if you have a large budget, you can hire a team of professionals to handle your website maintenance tasks. They can include a project manager, a UX/UI designer, a senior developer, QA testers, and support specialists. 

How SpotOn Services From MCR LLC Can Help 

SpotOn is one of the fastest-growing software and payments companies with comprehensive, cloud-based technology for all types of businesses. It’s known for rapid innovation and personalized support, backed by a 24/7 team of experts who are just a call away. From a lightning-fast point of sale system to robust reservations, marketing tools and digital loyalty programs, SpotOn can help restaurants grow revenue and improve the guest experience. It also offers commerce solutions and low-cost private lending through SpotOn Capital. It has partnered with restaurants and hospitality companies throughout the pandemic to keep them open and operational, helping to prepare them for the future with innovative product innovations.  Contact us today to learn more!